A function and enter a name and a description for your function write the JavaScript code that will process your data when the function is executed and Define the value of the.
Result with your custom function created you can start using it on any scenario module just like any other make function simply click on a module field navigate.
To the general functions Tab and click on the custom function you created to add it to the field once the module gets executed and the function runs the results will be.
Populated in the field it's that easy now let's show you how custom functions can elevate your workflows and processes across your business in this first example your business is overwhelmed.
With hundreds of daily emails with queries from customers piling up filtering through each email and manually routing to different departments is resource intensive and.
Highly inefficient this scenario has been set up to retrieve incoming emails analyze their content using a custom function and forward them to the relevant team to resolve significantly.
Improving response rates and customer satisfaction levels the custom function uses the from address subject and body of the email as inputs it checks whether the email has been received from a.
Company or a person and whether a specific query is concerning customer support or is relevant to the HR team in the case the email is coming from a personal email address it is forwarded.
To the HR team if the email contains the word question or product it is forwarded to the support team if none of the above conditions are met the email is forwarded to a slack channel to notify.
The team to respond to the email using the power of custom functions customers receive accurate responses and exceptional customer support another important feature of custom functions is.
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How reusable they are take for instance - ID Card Make
This scenario which enables an HR department to pay their employees on the first Friday of each month calculating the date for the first Friday of the.Month is an important process to ensure that employees get paid on time as you can see achieving this with no code modules can be quite complex instead a custom function can.
Automatically calculate the payment date so that payroll can be processed accurately the same custom function with no additional modifications can be reused.
In other scenarios to notify employees of their salary date ready to apply custom functions and transform your critical processes across your business click the link below to find out more.